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IT Technical Support (Cebu) - EIGHT8ATE (Corporate Office)

Date Posted: Nov 14, 2025
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Job Detail

  • Location:
    Talisay, Cebu, Philippines
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Specialist
  • Experience:
    1 Year
  • Gender:
    Male
  • Degree:
    Bachelors

Job Description

Responsible for providing first level technical support services for end users across the enterprise. Reviews and addresses tickets (internal customer concerns and issues) encoded on the helpdesk system. Escalates and endorses tickets to other EIT sections to resolve them, as needed.

Qualifications: 

  • Bachelor's degree in Information Technology, Computer Science or any IT-related course.
  • At least 2 years of experience preferably in technical support such as POS operation, maintenance, Troubleshooting, and other IT-related services.
  • With relevant experience in the F&B industry is an advantage.
  • Fresh graduates are welcome to apply.
  • Must be flexible and keen to details.
  • Must have the competence and drive to execute the assigned task.
  • Willing to do field work, work on extended hours and shifting schedules.
  • Willing to be train in Taguig (Head Office)
  • Willing to start ASAP in Mandaue, Cebu.

Company Overview

Taguig, Metro Manila, Philippines

Eight-8-Ate Holdings, Inc. is a growing food and restaurant operator, established in September 2018 with the acquisition of the Conti's, a premium casual dining restaurant, and was formalized in June 2019. In November 2019, Wendy's Philippines was al... Read More

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